Policies

Shipping & Returns Policy

Everything you need to know about getting your order delivered or picking it up in-store.

Shipping Within Canada

  • Free shipping on orders over $150
  • Standard shipping: $12 flat rate
  • Express shipping available at checkout
  • Orders ship from North Vancouver, BC
  • Processing time: 1–2 business days

Click & Collect (Free)

Order online and pick up same day at 1826 Lonsdale Ave, North Vancouver.

Available during store hours:

  • Monday – Saturday: 11am – 6pm
  • Sunday: 4pm – 6pm

Returns & Exchanges

  • 14-day return window for unused items in original packaging
  • Crystals, tarot cards, and personal items are final sale
  • Contact hello@utopiastore.ca to initiate a return

Questions?

Phone: 604-984-8782

Email: hello@utopiastore.ca

Visit: 1826 Lonsdale Ave, North Vancouver

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